How to contact us

Please email to: support@notewise.dev

  • Check existing FAQs: Before submitting a request, we encourage you to review our comprehensive FAQs at https://notewise.freshdesk.com/support/home. It covers frequently asked questions and common issues, which may resolve your query promptly.
  • Response time: We aim to respond to your inquiries within 3 business days, however, this timeframe may vary depending on current workload. We appreciate your patience and understanding.
  • For Notewise Cloud issues: To help us assist you promptly, please include your Notewise account email address in your message.
  • Bug reports: To expedite troubleshooting, if you're reporting a bug, kindly attach a screen recording or screenshots that clearly demonstrate the issue.
  • Feature requests: While we appreciate your suggestions for new features, kindly note that due to our team size, we cannot currently provide specific timelines for implementation.

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